"An innovation is the implementation of a new or significantly improved product (good or service), or process, a new marketing method, or a new organisational method in business practices, workplace organisation or external relations (Oslo 2005: 46)."
Source: Organisation for Economic Co-Operation and Development (OECD), and Statistical Office of the European Communities (2005): Oslo Manual: Guidelines for Collecting and Interpreting Innovation Data. (3rd. Ed.) Joint Publication of OECD and EUROSTAT, Paris: OECD Publishing.
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